My monitor is dying

LaceSensor · **Joined:** 2nd Apr, 2008 **Posts:** 3137

My monitor is flickering, making artefact lines and all sorts of video related errors.
Its an Acer, purchased Sept 2009. I dont have an extendy warranty, or the original box/manuals to my knowledge.
Does anyone know what rights I might have? Seems a bit early for it to bite the biscuit

thanks

Note: this coming in the same week as my vacuum dies and my boiler needs a service, great.
That'll be my bonus spent then before I've been paid it...

BikNorton · **Joined:** 30th Mar, 2008 **Posts:** 10173

You should be able to get it repaired for free under the Sale of Goods Act - the reasonable expectation with an LCD monitor is that it should last well over 18 months. You should contact the place you bought it from. Alternatively, Acer probably provide a 2 year warranty anyway, so you could contact them directly.

LaceSensor · **Joined:** 2nd Apr, 2008 **Posts:** 3137

Just done some more digging and found the product on the Acer website, seems there is 3yr warranty on these.
So hopefully that should see me right

Goddess Jasmine · **Posted:** Fri Mar 18, 2011 9:15

I read the topic title as My Mother is Dying. :facepalm:

Mr Russell · **Joined:** 6th Apr, 2008 **Posts:** 12337

Goddess Jasmine wrote:

I read the topic title as My Mother is Dying. :facepalm:

I'm glad I'm not the only one that did that.

BikNorton · **Joined:** 30th Mar, 2008 **Posts:** 10173

Have you checked your monitors?

LaceSensor · **Joined:** 2nd Apr, 2008 **Posts:** 3137

went back to ebuyer who, predictably, are being cunts.
Ive had to start quoting the SOGA...oh dear...

DBSnappa · **Posted:** Fri Mar 18, 2011 11:40

I'd get in touch with Acer anyway, you might have more joy.

BikNorton · **Joined:** 30th Mar, 2008 **Posts:** 10173

eBuyer are the perfect example of why I use Amazon.

LaceSensor · **Joined:** 2nd Apr, 2008 **Posts:** 3137

BikNorton wrote:

eBuyer are the perfect example of why I use Amazon.

Yes, this. However, I have learned my lesson.

After it taking over 30 mins of try and fail to get a working number of Acer, they have agreed to repair for free, i just have to call UPS for them to come get. Brills.

BikNorton · **Joined:** 30th Mar, 2008 **Posts:** 10173

Excellent.

ElephantBanjoGnome · **Joined:** 22nd Dec, 2010 **Posts:** 8175

Mr Russell wrote:

Goddess Jasmine wrote:

I read the topic title as My Mother is Dying. :facepalm:

I'm glad I'm not the only one that did that.

That makes 3. I was all WTF for a second.

flis · **Joined:** 26th May, 2008 **Posts:** 3333

ElephantBanjoGnome wrote:

Mr Russell wrote:

Goddess Jasmine wrote:

I read the topic title as My Mother is Dying. :facepalm:

I'm glad I'm not the only one that did that.

That makes 3. I was all WTF for a second.

Fuck me.

I only came in here to say that.

Malc · **Posted:** Fri Mar 18, 2011 20:49

I think it's to do with the new bits and bobs thread title.

Malc

Be Excellent To Each Other

My monitor is dying

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