Be Excellent To Each Other

My mom is at home on her own and wants to use my dads old laptop.. I say old, it's Windows 10 and not that old at all.

Is there anyway I could access it from her and take over her screen and install some things for her? She has pretty much zero experience with using a PC so the simpler the better.

TeamViewer is what I use. It’s quite straightforward as long as you can talk them through the install.

Another vote for Teamviewer here. Windows 10 has remote assist built in, but setting up a Teamviewer connection is simpler.

What they said.

Windows Remote assistance is pretty good if installing is an issue.

I've used WRA to install Teamviewer before

Perfect... Thank you all. I'll have a look later and hopefully be able to help her out.

Very much appreciated.