Mimi wrote:
I think you are well within your rights to push for a refund on delivery, malabar. Their disclaimer is horrid, and basically absolves them of all responsibility unless they are hand-delivering you the object, but that's not exactly putting the customer first. I'd complain - you can't lose anything by doing so, can you?
They could send round some hired goons, I guess.
MaliA wrote:
personally, I'd send them the email, then if you get the refund, awesome. If not, it's not worth getting upset over.
Pretty much. I'd be interested to hear why they don't think I'm entitled to one if so, mind.