Yesterday I trusted NTLViriginWhatever with the mind-bogglingly simple task of changing my broadband package down a notch from 20meg to 10meg, as I simply do not use all of that bandwidth.
The changeover would take two seconds, at a random time from two hours to twenty four hours away, but would be so quick I didn't notice.
Gngghhhhh.
So, by the time I reached my computer it was, obviously, off. Ten phonecalls to different staff ('phone customer services, they set it up wrong') ('no, phone tech support, we set it up right!') over and over I was promised it'd be on by this morning, so I had no ninnynet since yesterday morning (boo...)
On top of this I (still) don't have a TV (having to get a new computer instead, but it's OK, because I have now discovered the site that not must be named for 'legally obtaining' British Television shows of past and present, great stuff). I was running out of stuff that I had already legally obtained though, so I started to read, just like in the days before teevee. But then, and I guess deep down I knew that something like this might happen 'pooof' and my electricity went out, just as it got dark.
So now I have no TV, no internet and no light (apart from the handy squeezable pig torch that I got from DealExtereme!) and now no phone either, as my phone needs electricity to work as it's a cordless. I then realised that I was completely cut off from the outside world, and if, say, America was abducted by aliens or something I'd have no way of finding out.
So, I went to bed at 9pm.
The internet still wasn't working today (though electricity was back on at 11:30 last night as the lights all suddenly switching on, making me think I was being raided). I phoned up Virgin and they said to talk to tech support, who told me to talk to customer services, etc. Apparently customer services 'couldn't do anything' until I threatened to sue them for loss of earnings or something random, at which point I was put on hold and no more than five seconds later the little light of joy that is the 'ready' button started flickering out of the corner of my eye. "OK, Miss Hill, we've sorted that out for you". Seems they could do something about it, after all...
So hooray! I am back in the 21st century, ready to play Mafia Scum. Also, I ate three ice-lollies last night, as they were going to melt anyway, so not all bad