kalmar wrote:
I think you were unlucky though, or that wasn't really the cause. I use any old crappy paper in mine, including cheap stuff from Asda, recycled paper, old paper from work where the printer has spat out an entire paper tray with only a "%" symbol in the corner of each sheet, and anything else lying about.
This printer was their cheapest colour and claimed it had some kind of revolutionary design that allowed for a small footprint. This actually meant it was mind bendingly complicated and simply broke by me using 100 GSM paper. The fact they wouldn't do anything about it despite there being no obvious warning other than tiny writing in the manual turned me right off their products.
Xerox on the other hand have done two site visits for my new printer. The first to diagnose the problem and then they came back with a new imaging unit. For a printer that cost about 150 sovs, I reckon they've spent more money on me than they made. The fact they even do a years on site warranty for such a cheap printer is mind bending. I even got a free yellow toner as the engineer opened one to try and fix the fault but it wasn't needed. He just told me I could keep it as company rules said he couldn't reuse things once open.