Be Excellent To Each Other

And, you know, party on. Dude.

All times are UTC [ DST ]




Reply to topic  [ 34 posts ] 
Author Message
 Post subject: DS Lite broken and damaged - crappy quality hinge.
PostPosted: Sun Jan 04, 2009 20:02 
User avatar
Beloved member

Joined: 23rd Nov, 2008
Posts: 674
It's not my own DS Lite, but it's causing emotional distress to the owner. So I must help.

It was bought at launch, mid 2006. White model. Hinge has snapped, basically. Has the box but no receipt, so not really sure what to do. It's affected the top screen to death, so it's not something that can be shrugged off.

Presumably this is a common problem, right? Has anyone been through the same, and how did your DSL get replaced or repaired?

Thanks. :hug:


Top
 Profile  
 
 Post subject: Re: DS Lite broken and damaged - crappy quality hinge.
PostPosted: Sun Jan 04, 2009 20:15 

Joined: 30th Mar, 2008
Posts: 8679
It is a common program, you're out of warranty but call Ninty and they can take care of it for a price.


Top
 Profile  
 
 Post subject: Re: DS Lite broken and damaged - crappy quality hinge.
PostPosted: Sun Jan 04, 2009 21:10 
User avatar
Beloved member

Joined: 23rd Nov, 2008
Posts: 674
Hmmm, hopefully not a price similar to that of getting a new DS Lite.

I wonder if it's worth trying to 'convince' Game to take it back for a replacement, in the mean time.


Top
 Profile  
 
 Post subject: Re: DS Lite broken and damaged - crappy quality hinge.
PostPosted: Sun Jan 04, 2009 21:31 

Joined: 30th Mar, 2008
Posts: 8679
Given it's 18 months out of warranty I think you'd have trouble.


Top
 Profile  
 
 Post subject: Re: DS Lite broken and damaged - crappy quality hinge.
PostPosted: Sun Jan 04, 2009 21:41 
User avatar
Soopah red DS

Joined: 2nd Jun, 2008
Posts: 3304
You can register it on their website and they'll then send you a postage-paid label that you stick on to packaging to get it to them; include card details (actually, that might have been via an online link after they've assessed it, I don't think I included them with the DS) and they only go ahead with the repair on your say-so, but possibly they charge for return if you don't have it fixed. The price is then from £29.85-£53.85. Mine was the top whack, but that's cos I dropped it from a height onto concrete and the hinge broke completely, severing the connection and so on. Might well not be quite as much as that - not unreasonable, I don't think.

http://www.nintendo.co.uk/NOE/en_GB/support_62.html


Top
 Profile  
 
 Post subject: Re: DS Lite broken and damaged - crappy quality hinge.
PostPosted: Sun Jan 04, 2009 22:26 

Joined: 30th Mar, 2008
Posts: 8679
And, unless you want to wait for a DSi, even £60 is a decent old discount on buying a new one I feel.


Top
 Profile  
 
 Post subject: Re: DS Lite broken and damaged - crappy quality hinge.
PostPosted: Sun Jan 04, 2009 22:42 
User avatar
Beloved member

Joined: 23rd Nov, 2008
Posts: 674
Well, guess not. Not ideal, but hey.

http://www.nintendoservicecentre.co.uk/ seems to have all the info there. In the meantime I'll suggest the owner tries to get a replacement from Game by talking their way round it, and send it off to Nintendo if that fails. Win win. Possibly...


Top
 Profile  
 
 Post subject: Re: DS Lite broken and damaged - crappy quality hinge.
PostPosted: Mon Jan 05, 2009 0:00 
User avatar
making out to faces of death

Joined: 1st Apr, 2008
Posts: 2686
Location: Sadville
How about a replacement casing?
http://www.dealextreme.com/details.dx/sku.12694

_________________
Me flickr
Image


Top
 Profile  
 
 Post subject: Re: DS Lite broken and damaged - crappy quality hinge.
PostPosted: Mon Jan 05, 2009 0:22 
User avatar
Master of dodgy spelling....

Joined: 25th Sep, 2008
Posts: 22638
Location: shropshire, uk
Hero of Excellence wrote:
Well, guess not. Not ideal, but hey.

http://www.nintendoservicecentre.co.uk/ seems to have all the info there. In the meantime I'll suggest the owner tries to get a replacement from Game by talking their way round it, and send it off to Nintendo if that fails. Win win. Possibly...



I don't see how game will replace it, if it is nearly 2 years old?

_________________
MetalAngel wrote:
Kovacs: From 'unresponsive' to 'kebab' in 3.5 seconds


Top
 Profile  
 
 Post subject: Re: DS Lite broken and damaged - crappy quality hinge.
PostPosted: Mon Jan 05, 2009 0:29 
User avatar
Beloved member

Joined: 23rd Nov, 2008
Posts: 674
AceAceBaby wrote:

Ah, possible. I couldn't rewire the damaged DS Lite into one of those, don't have anywhere the level of skill, but I know someone (well, my dad) who'd do it on behalf of the DSL's poor owner. Thanks for linking to that.

Kovacs Caprios wrote:
I don't see how game will replace it, if it is nearly 2 years old?

Oh, believe me, you'd be surprised what some shops replace for customers sometimes, with the right amount of luck.


Top
 Profile  
 
 Post subject: Re: DS Lite broken and damaged - crappy quality hinge.
PostPosted: Mon Jan 05, 2009 10:30 
User avatar
That Rev Chap

Joined: 31st Mar, 2008
Posts: 4924
Location: Kent
I've had to send DS Lites back to Nintendo about five times with various faults.

_________________
InvertY


Top
 Profile  
 
 Post subject: Re: DS Lite broken and damaged - crappy quality hinge.
PostPosted: Mon Jan 05, 2009 10:41 
User avatar
Master of dodgy spelling....

Joined: 25th Sep, 2008
Posts: 22638
Location: shropshire, uk
Hero of Excellence wrote:
AceAceBaby wrote:

Ah, possible. I couldn't rewire the damaged DS Lite into one of those, don't have anywhere the level of skill, but I know someone (well, my dad) who'd do it on behalf of the DSL's poor owner. Thanks for linking to that.

Kovacs Caprios wrote:
I don't see how game will replace it, if it is nearly 2 years old?

Oh, believe me, you'd be surprised what some shops replace for customers sometimes, with the right amount of luck.


I thought shops only offered 12 months, then it went to manufacturers. I could be wrong

_________________
MetalAngel wrote:
Kovacs: From 'unresponsive' to 'kebab' in 3.5 seconds


Top
 Profile  
 
 Post subject: Re: DS Lite broken and damaged - crappy quality hinge.
PostPosted: Mon Jan 05, 2009 10:41 
User avatar
making out to faces of death

Joined: 1st Apr, 2008
Posts: 2686
Location: Sadville
Mine has had a cracked hinge for ages now, but it still works ok, so I haven't done anything about it.

_________________
Me flickr
Image


Top
 Profile  
 
 Post subject: Re: DS Lite broken and damaged - crappy quality hinge.
PostPosted: Mon Jan 05, 2009 10:43 
User avatar
UltraMod

Joined: 27th Mar, 2008
Posts: 55719
Location: California
Mine has had no problems whatsoever. Then again, I don't use it.

_________________
I am currently under construction.
Thank you for your patience.


Image


Top
 Profile  
 
 Post subject: Re: DS Lite broken and damaged - crappy quality hinge.
PostPosted: Mon Jan 05, 2009 12:21 
User avatar
Time Out for Fun

Joined: 30th Mar, 2008
Posts: 5039
Location: South Shields
Mines pretty knackered, my hinge is cracked as well but the only way to keep it open is to put the screen all the way back otherwise anywhere in the middle it will slam shut. I havent the money for a replacement and nintendo dont seem to be making anything for it anymore, what was the last good game they made for it?


Top
 Profile  
 
 Post subject: Re: DS Lite broken and damaged - crappy quality hinge.
PostPosted: Mon Jan 05, 2009 12:39 
User avatar
Comfortably Dumb

Joined: 30th Mar, 2008
Posts: 12034
Location: Sunny Stoke
myp wrote:
Mine has had no problems whatsoever. Then again, I don't use it.


I've not used mine in ages either. Having an R4 and access to any game actually reduced my interest in it. Maybe I should get rid of the R4 and start buying games for it again.

_________________
Consolemad | Under Logic
Curse, the day is long
Realise you don't belong


Top
 Profile  
 
 Post subject: Re: DS Lite broken and damaged - crappy quality hinge.
PostPosted: Mon Jan 05, 2009 12:40 
Best
User avatar
Board Mother

Joined: 6th Apr, 2008
Posts: 11395
Location: Mount Olympus
Give it to me, I think mine is borked. :(

_________________
Doctor Glyndwr wrote:
GJ is right.


Top
 Profile  
 
 Post subject: Re: DS Lite broken and damaged - crappy quality hinge.
PostPosted: Mon Jan 05, 2009 12:41 
User avatar
Comfortably Dumb

Joined: 30th Mar, 2008
Posts: 12034
Location: Sunny Stoke
You can have the old one ;)

_________________
Consolemad | Under Logic
Curse, the day is long
Realise you don't belong


Top
 Profile  
 
 Post subject: Re: DS Lite broken and damaged - crappy quality hinge.
PostPosted: Mon Jan 05, 2009 12:43 
User avatar
UltraMod

Joined: 27th Mar, 2008
Posts: 55719
Location: California
devilman wrote:
myp wrote:
Mine has had no problems whatsoever. Then again, I don't use it.


I've not used mine in ages either. Having an R4 and access to any game actually reduced my interest in it. Maybe I should get rid of the R4 and start buying games for it again.


Yep, me and DoccyG had this very discussion a couple of weeks ago. The 360 is my most played console ever, largely because I haven't pirated it at all.

Fancy that, eh?

_________________
I am currently under construction.
Thank you for your patience.


Image


Top
 Profile  
 
 Post subject: Re: DS Lite broken and damaged - crappy quality hinge.
PostPosted: Mon Jan 05, 2009 12:45 
Best
User avatar
Board Mother

Joined: 6th Apr, 2008
Posts: 11395
Location: Mount Olympus
devilman wrote:
You can have the old one ;)

I meant the R4, not the DS. :P

_________________
Doctor Glyndwr wrote:
GJ is right.


Top
 Profile  
 
 Post subject: Re: DS Lite broken and damaged - crappy quality hinge.
PostPosted: Mon Jan 05, 2009 12:47 
User avatar

Joined: 30th Mar, 2008
Posts: 16639
myp wrote:
Yep, me and DoccyG had this very discussion a couple of weeks ago. The 360 is my most played console ever, largely because I haven't pirated it at all.

Fancy that, eh?

Mine too but I'm not sure that it's because I haven't pirated it. If I could play online with you lot with pirated games I'm pretty sure it might have got played even more, as it is the only game I have that everyone plays is Burnout.


Top
 Profile  
 
 Post subject: Re: DS Lite broken and damaged - crappy quality hinge.
PostPosted: Mon Jan 05, 2009 12:54 
User avatar
Hibernating Druid

Joined: 27th Mar, 2008
Posts: 49362
Location: Standing on your mother's Porsche
My DS is fault free and used almost daily. Free games rule.

_________________
SD&DG Illustrated! Behance Bleep Bloop

'Not without talent but dragged down by bass turgidity'


Top
 Profile  
 
 Post subject: Re: DS Lite broken and damaged - crappy quality hinge.
PostPosted: Mon Jan 05, 2009 12:55 
User avatar

Joined: 30th Mar, 2008
Posts: 16639
My DS has been fine but it does have a hairline crack around one of the hinges.


Top
 Profile  
 
 Post subject: Re: DS Lite broken and damaged - crappy quality hinge.
PostPosted: Mon Jan 05, 2009 12:55 
User avatar
making out to faces of death

Joined: 1st Apr, 2008
Posts: 2686
Location: Sadville
Runcle wrote:
what was the last good game they made for it?

PicPic.

_________________
Me flickr
Image


Top
 Profile  
 
 Post subject: Re: DS Lite broken and damaged - crappy quality hinge.
PostPosted: Mon Jan 05, 2009 12:58 
User avatar
UltraMod

Joined: 27th Mar, 2008
Posts: 55719
Location: California
markg wrote:
myp wrote:
Yep, me and DoccyG had this very discussion a couple of weeks ago. The 360 is my most played console ever, largely because I haven't pirated it at all.

Fancy that, eh?

Mine too but I'm not sure that it's because I haven't pirated it.


No, what I'm saying is that I've appreciated the games more because I've bought them. Had I got all of the 360's catalogue on ISOs, I bet I'd barely play it. When I just had Zoo Keeper and Brain Training for my DS, I was playing it every day.

_________________
I am currently under construction.
Thank you for your patience.


Image


Top
 Profile  
 
 Post subject: Re: DS Lite broken and damaged - crappy quality hinge.
PostPosted: Mon Jan 05, 2009 13:16 
User avatar
Hibernating Druid

Joined: 27th Mar, 2008
Posts: 49362
Location: Standing on your mother's Porsche
Send me a tenner everytime you yarr a DS game if it helps.

_________________
SD&DG Illustrated! Behance Bleep Bloop

'Not without talent but dragged down by bass turgidity'


Top
 Profile  
 
 Post subject: Re: DS Lite broken and damaged - crappy quality hinge.
PostPosted: Mon Jan 05, 2009 13:23 
User avatar
UltraMod

Joined: 27th Mar, 2008
Posts: 55719
Location: California
It's not the yarring that's the problem, I don't think. I just like having stuff on my shelves to browse through and like taking time choosing what I'm going to play next. Choosing a game from a list on a screen doesn't have the same feeling, for some odd reason...

_________________
I am currently under construction.
Thank you for your patience.


Image


Top
 Profile  
 
 Post subject: Re: DS Lite broken and damaged - crappy quality hinge.
PostPosted: Mon Jan 05, 2009 13:32 
User avatar
Ticket to Ride World Champion

Joined: 18th Apr, 2008
Posts: 11898
I have d/l a load of games, and been fundamentally disappointed with 90% of them, some of them have been truly awful. I don't think it is a case of access to games means you play less, that would simply mean you played any single game less. I think it is more to do with the quality of games released on the DS, and also how (un)suited the games are to the DS. For example, CoD4 on the DS is rubbish, and it always would be as it is going to be compared to the Xbox... versions. Also the fact that the DS simply isn't designed to be held for more than 2 minutes at a time.

_________________
No, it was a giant robot castle!


Top
 Profile  
 
 Post subject: Re: DS Lite broken and damaged - crappy quality hinge.
PostPosted: Mon Jan 05, 2009 13:34 
User avatar
Hibernating Druid

Joined: 27th Mar, 2008
Posts: 49362
Location: Standing on your mother's Porsche
myp wrote:
Choosing a game from a list on a screen doesn't have the same feeling, for some odd reason...


Yeah. Freak.

_________________
SD&DG Illustrated! Behance Bleep Bloop

'Not without talent but dragged down by bass turgidity'


Top
 Profile  
 
 Post subject: Re: DS Lite broken and damaged - crappy quality hinge.
PostPosted: Mon Jan 05, 2009 13:44 
User avatar
PC Gamer

Joined: 30th Mar, 2008
Posts: 3084
Location: Watford
Goddess Jasmine wrote:
devilman wrote:
You can have the old one ;)

I meant the R4, not the DS. :P

I've got a spare R4 kicking about the place, if you're interested? Bought for my daughter who's never used it. Not sure if I've got a Micro SD card to go with it, but you can pick those up for about tuppence and a bag of crisps these days.

_________________
XBox Live, Steam: Rodafowa, Wii code - 2196 4095 4660 7615
Blue Man Sings The Whites II - Judgmental Day


Top
 Profile  
 
 Post subject: Re: DS Lite broken and damaged - crappy quality hinge.
PostPosted: Mon Jan 05, 2009 15:01 
User avatar
making out to faces of death

Joined: 1st Apr, 2008
Posts: 2686
Location: Sadville
The only games I play on my Edge currently are ones I bought the original of anyway. I'd lost my slitherlink cartridge ages ago (found it recently), but to save similar traumas, it's nice to have it in the list along with picpic, and that homebrew word blocks game thing. You get little icons in the Edge for each game, and they're sorted by the game name, not the rom filename too.

_________________
Me flickr
Image


Top
 Profile  
 
 Post subject: Re: DS Lite broken and damaged - crappy quality hinge.
PostPosted: Mon Jan 05, 2009 16:18 
User avatar
Comfortably Dumb

Joined: 30th Mar, 2008
Posts: 12034
Location: Sunny Stoke
An R4/Edge certainly makes it handy for carrying lots of games around. You wouldn't think the tiny cards would be a problem but once you get to about 30-40 games, they can take up a fair bit of space in a carry case, particularly with a few GBA games in there too. I had to do a bit of quality control and put the games I was less likely to play back in their boxes.

_________________
Consolemad | Under Logic
Curse, the day is long
Realise you don't belong


Top
 Profile  
 
 Post subject: Re: DS Lite broken and damaged - crappy quality hinge.
PostPosted: Mon Jan 05, 2009 17:46 
User avatar
Soopah red DS

Joined: 2nd Jun, 2008
Posts: 3304
I still exercise the same caution I do when buying first - I don't get hold of anything until I've seen it reviewed, preferably from somewhere I trust, though metacritic can help get an idea. And then I'll buy or download it, and if it stays on the wee card then it gets bought. Saves a lot of wasted time plus, perhaps more importantly, I don't get the idea that the DS is full of rubbish, which I would if I tried things more indiscriminately. Wandering into a shop becomes slightly bizarre, as they have relatively few of the things I'd actually fancy, but I'll ignore that side of it and pick from the best. Brilliant machine, in use daily for me too.


Top
 Profile  
 
 Post subject: Re: DS Lite broken and damaged - crappy quality hinge.
PostPosted: Mon Jan 05, 2009 17:50 
User avatar
Chinny chin chin

Joined: 30th Mar, 2008
Posts: 15695
I had a go on a DS Lite over the holidays and I really don't like them. They feel small, plasticy and cheap. Yes the screen is better but the entire thing feels like something you could buy on Deal Extreme for a fiver.

Also a severe lack of worthwhile titles has prevented me from buying any DS games lately.


Top
 Profile  
 
Display posts from previous:  Sort by  
Reply to topic  [ 34 posts ] 

All times are UTC [ DST ]


Who is online

Users browsing this forum: Columbo, Sir Taxalot, The Greys and 0 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search within this thread:
You are using the 'Ted' forum. Bill doesn't really exist any more. Bogus!
Want to help out with the hosting / advertising costs? That's very nice of you.
Are you on a mobile phone? Try http://beex.co.uk/m/
RIP, Owen. RIP, MrC. RIP, Dimmers.

Powered by a very Grim... version of phpBB © 2000, 2002, 2005, 2007 phpBB Group.